Rental Terms and Conditions

Driver / Renter Age Requirements

• The minimum age for renting a vehicle is 23 years for all standard vehicle categories.
• For luxury or premium categories, the minimum age is 25 years.

Driving License Requirements

• The driver must hold a valid driving license issued at least one year prior to the rental date.
• Accepted licenses include:

1. Greek driving license
2. Driving license issued by an EU/EEA member state
3. International driving permit (for non-EU countries)

Identification Documents

• Each driver must present the following original documents upon vehicle pick-up:

1. Valid driving license
2. National ID card or valid passport

• Photocopies or digital copies are not accepted.
• Failure to present the required documents will result in the cancellation of the rental without refund.

Payment Methods

• A valid credit or debit card is required for all rentals, even if payment is made in cash.
• The card must be in the name of the main driver.

Rental Duration & Charges

• Rental charges are calculated on a 24-hour basis.
• Any return delay beyond the agreed return time will be charged as an additional rental day.

Reservation Modifications & Cancellations

• Modifications to existing reservations can be made upon request and are subject to vehicle availability and current pricing.
• Cancellations:

1. Free of charge if made at least 7 days prior to the pick-up date
2. A 10% fee of the total rental cost applies to cancellations made less than 7 days in advance

Out-of-Hours Delivery & Collection

• Standard service hours are 08:00 – 20:00.
• Deliveries or returns outside these hours may incur an additional fee, depending on location and timing.

Ferry Transport

• Written authorization from AUTOCARRENTAL.GR is required for transporting any vehicle by ferry.

Cross-Border Travel

• Cross-border rentals (outside Greece) are only permitted with prior written approval from AUTOCARRENTAL.GR.

Fuel Policy

• The renter is responsible for fuel costs.
• Vehicles must be returned with the same fuel level as at the time of pick-up.
• Missing fuel is charged at €20 per bar (as indicated on the fuel gauge).

Roadside Assistance

• Free 24/7 roadside assistance is available throughout mainland Greece and most islands (with some exceptions).

Security Deposit / Damage Waiver (Excess)

A refundable security deposit applies based on vehicle category:

• €500 for categories A, B
• €700 for categories C, CD, FS, FC
• €900 for categories F, D, SW
• €1,300 for categories L, V7, V9 and luxury vehicles

Traffic Violations & Fines

• All traffic fines and administrative penalties incurred during the rental period are the sole responsibility of the renter.

Mileage Policy

• Rentals up to 3 days include 150 km/day.

1. Extra kilometers are charged at €0.50/km.

• Rentals of 4 days or more include unlimited mileage.

Theft & Collision Damage Insurance (TP/CDW)

If not included in the rental rate, optional insurance coverage is available at the following daily rates:

• €5/day for categories A, B
• €8/day for categories C, D
• €12/day for categories F, E, SW
• €15/day for categories L, V, G

In the event of damage or theft, the renter remains fully responsible if no appropriate insurance coverage has been selected.